tradeit Casino & Sportsbook Data Care

This page describes what data we collect when you use tradeit and how we keep that information protected. We at tradeit are committed to transparent data handling—we collect only what is necessary to operate our platform securely, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet), verify your identity, and settle your gaming activity fairly.

Our privacy practices comply with Indonesian data protection standards and international best practices for online gaming operators. When you create a tradeit account, deposit funds, play our games (Liga 1 football markets, live-dealer tables, slots like Aviator and Sweet Bonanza, or esports such as Mobile Legends), or request a withdrawal, you share personal and financial information with us. We encrypt, store, and process that data securely and do not sell it to third parties without your explicit consent.

This policy applies to all players using tradeit in supported jurisdictions, including those in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. If you have questions about how we handle your data, contact our support team via the in-app chat or email the address listed at the end of this page.

What Data We Collect on tradeit

We at tradeit collect personal data to create and operate your account. When you register, we collect your full legal name, email address, phone number, date of birth, and registered address. During account verification, we collect a photograph or scan of your national ID (KTP, passport, or driving license) and a live selfie for identity confirmation. We use this data to verify that you are who you claim to be, that you meet our age requirements, and that you are not located in a jurisdiction where our services are prohibited.

We at tradeit also collect financial and transaction data. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, timestamp, and transaction reference. When you place a wager on Liga 1 matches, live-dealer games, slots, or esports markets, we log your stake, game selection, outcome, and payout. When you request a withdrawal, we record the destination account, amount, and processing status. All transaction data is encrypted and stored securely.

We at tradeit also collect technical and usage data. Our servers log your IP address, device type (Android app, iOS browser, or desktop), browser version, login timestamps, and session duration. We use cookies and similar technologies to remember your login status, language preference, and game history. This technical data helps us detect fraud, prevent unauthorized access, and improve our platform's performance and user experience.

Our tradeit Data Processing and Third-Party Partners

We at tradeit process your personal data for several purposes: to verify your identity and prevent fraud, to process your deposits and withdrawals through our payment processors, to settle your gaming transactions, to comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations, and to respond to your support requests. Your data may be shared with third-party service providers who assist us in these functions—for example, our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners for online payment, e-wallet, mobile banking, local payment virtual accounts), our identity-verification vendor, our game providers (who provide Live Dealer studios, Aviator slots, and esports market data), and our customer-support platform.

We at tradeit ensure that all third parties sign data-processing agreements that bind them to confidentiality and security standards equivalent to our own. We do not authorize third parties to use your data for marketing without your explicit consent. Your data may be stored on servers located outside Indonesia; by using tradeit, you consent to such international data transfers subject to encryption and access controls.

We at tradeit may disclose your personal data to legal authorities if required by court order, regulatory inquiry, or anti-fraud investigation. We do not voluntarily sell or share your data with unrelated commercial entities. If we are acquired or merged with another company, your data may be transferred as part of that transaction, but we will notify you and provide an opportunity to object before the transfer completes.

Personal Data

Name, email, phone, date of birth, address, national ID, and live selfie collected during account creation and verification on tradeit.

Financial Data

Deposit amounts, withdrawal amounts, payment method used (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, bank VA), and transaction timestamps.

Gaming Data

Wager amounts, game selections (football markets, live dealer, slots, esports), outcomes, and payouts logged for each transaction on tradeit.

Technical Data

IP address, device type, browser version, session duration, and login timestamps collected to detect fraud and improve platform performance.

How Long We Retain Data on tradeit

We at tradeit retain your personal data as long as your account is active, plus five years after closure, to comply with AML and tax-reporting obligations in Indonesia and other applicable jurisdictions. Transaction data (deposits, withdrawals, and gaming records) are retained for a minimum of seven years for regulatory purposes. Identity documents (ID scans and selfies) are retained for five years after account closure. Technical logs (IP addresses, session data) are retained for one year and then deleted.

If you request deletion of your tradeit account, we will close your account and anonymize your personal data, but we are legally required to retain transaction records and identity documents for the retention periods specified above. You may request a copy of your personal data at any time by contacting our support team; we will provide a copy within 15 business days.

Your Rights and Our Security Practices on tradeit

We at tradeit recognize your rights regarding your personal data. You have the right to request access to the data we hold about you, the right to request correction of inaccurate information, and the right to request deletion of your data subject to legal retention obligations. You have the right to withdraw consent for marketing communications at any time by clicking "unsubscribe" in any email from tradeit or by contacting our support team. You also have the right to request restriction of processing or to lodge a complaint with the appropriate data-protection authority in your jurisdiction.

We at tradeit protect your data through industry-standard encryption (HTTPS for all connections), token-based secure storage (no plaintext passwords or payment card data stored on our servers), role-based access controls (only authorized staff can view sensitive data), and regular security audits by independent third parties. Our physical servers and data centers maintain 24/7 monitoring, backup power, and fire suppression. We do not store your payment card data ourselves; instead, we tokenize and delegate card processing to PCI-compliant third-party processors.

We at tradeit do not sell your data, do not share it with unrelated marketing partners, and do not use it for purposes beyond account operation, fraud prevention, and legal compliance.

Cookies and Tracking Technologies on tradeit

We at tradeit use cookies and similar technologies to enhance your experience on tradeit. Essential cookies are required for login, account security, and session management; these cookies are always active. Analytics cookies track how you navigate our platform (which games you view, how long you spend on each page) to help us improve performance and user experience; you may opt out of analytics cookies, but essential cookies cannot be disabled. Marketing cookies track whether you arrived at tradeit from an affiliate link or referral code; we use this data to credit referrals and attribute conversions fairly.

We at tradeit do not use cookies to track you across other websites. We do not permit third-party ad networks to place tracking pixels on tradeit without your consent. If you do not wish to accept cookies, you may configure your browser to block them, but some tradeit features may not function correctly. Our cookie policy is managed through a consent banner on first login; you may update your cookie preferences at any time in your Account Settings.

Data Breach and Incident Response

If we at tradeit discover unauthorized access to personal data or a security breach affecting tradeit, we will notify affected users within 72 hours via email or your tradeit dashboard. We will describe the scope of the breach, the type of data compromised, and the steps we are taking to remediate the issue. We will also notify relevant regulatory authorities as required by Indonesian data-protection law. We encourage all tradeit users to change their password immediately if they receive a breach notification.

We at tradeit maintain incident-response procedures including data isolation, forensic investigation, notification protocols, and remediation steps. Our security team conducts annual penetration testing and vulnerability assessments. If you have concerns about the security of your tradeit account, contact our support team immediately and we will review your account for suspicious activity.

Contact Us About Data on tradeit

If you have questions about our privacy practices, your personal data, or how we use information from your tradeit account, contact our support team via the in-app chat, email us at the address provided in your tradeit account settings, or send a written request to our registered office. We at tradeit will respond to data-access requests, correction requests, and deletion requests within 15 business days. This privacy policy may be updated at any time; we will notify you of material changes via email or your tradeit dashboard. Your continued use of tradeit after an update constitutes acceptance of the revised privacy policy.